Direct shipping and courier delivery

Standard shipping: 2,500 won. However, if your total purchase is over 50,000 won, shipping is free

Return fee: Customer pays for refund due to simple change of mind: 5000 won / additional cost for remote areas

Ships within 12 days of payment

In the case of cancellation of the order due to defects or incorrect delivery under the Consumer Protection in Electronic Commerce Act or similar laws, the consumer can cancel the order within 3 months from the receipt of the product, and within 30 days from the date the consumer became aware of the issue. The return shipping cost will be borne by the seller.

5000 won one way

Specific reasons and grounds for not being able to cancel the order due to the consumer's simple change of mind, not due to product defects The right to cancel the order may be restricted if it falls under the grounds for limiting the right to cancel the order under the Consumer Protection in Electronic Commerce Act, etc. and if it is recognized as objectively equivalent thereto.

Subject to the Visa Dispute Resolution Standard (notified by the Fair Trade Commission) and applicable laws.

Customer Center +82-31-353-5009

Subject to the Consumer Dispute Resolution Standard (notified by the Fair Trade Commission) and applicable laws.

To cancel or change your order, please contact customer service at +82-31-353-5009. Once an order is ready to ship, it cannot be canceled or changed and must be returned for a refund through a return request. For more information, please see our Shipping/Exchange/Returns Policy.

Period of time to request an exchange/return

• · Within 7 days after receipt of the goods for simple change of mind (customer bears return shipping cost)
• · If the goods are not as represented/advertised or performed differently from the contract, within 3 months after receipt of the goods or within 30 days from the date of knowledge of the difference from the representation/advertisement ( customer bears return shipping costs)

Please contact our customer center at +82-31-353-5009 for more information.

1.The return request period has expired

2..If the goods are lost or damaged due to reasons for which the customer is responsible (except in the case of damaging the label to check the contents of the goods)

3.If the packaging is damaged for reasons for which the customer is responsible, resulting in a significant loss of value of the goods.

4.If the goods have been substantially diminished in value by use or subsequent consumption by the customer

5.If the value of goods, etc. has decreased significantly over time to the extent that it is difficult to resell them

6.For customized products that are made to meet customer requests

7.In the case of paid gift wrapping services, the cost of paid gift wrapping will not be refunded in the event of order cancellation if you do not return the delivered goods, including products, packages, gifts, etc. enclosed with the order.

Standard shipping takes approximately 2-3 business days (excluding holidays and weekends), while customized products take 3 days for production and 2-3 days for shipping, totaling 5-6 days.

Please contact our customer center at +82-31-353-5009 and we will help you with your inquiry, check if the product is eligible for return/refund, and provide you with the necessary steps to issue a refund within 3 business days.

If the item is returned in good condition, we will either refund the payment or arrange for a refund to be issued to the customer's method of payment. For credit card payments, even if you request a cancellation, the process may take different amounts of time depending on your card company. Please contact your card company for more information.